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Privacy Notice

Loan Lock Mortgage Loan Privacy Policy: Commitment to Your Security

Our dedication to protecting your data and privacy. Understand how we collect, use, and safeguard your information.

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PRIVACY NOTICE – WEBSITE DECLARATION

At OnY Glo, Inc. DBA LoanLock, OGI Mortgage Bankers, Capitalend Home Loans (Companies), we value the trust you show us when you allow us to assist you with your lending needs. Protecting your privacy is important to us, and we are committed to giving you the highest level of security and privacy protection regarding your personal information. Our privacy policy explains the type of information we may collect from our customers, how we may use that information, how we protect the information, and what customers can do to limit the sharing of information.

INFORMATION WE COLLECT

We are the sole owners of the information collected on the Company website. We only have access to collect information that you voluntarily supply us via email, website forms, or other direct contact from you. We will not sell or rent this information. We collect public and nonpublic personal information such as your name and address, social security number, assets, income, property information, and other credit relationships. This data may be gathered from the following sources:

Information received from you on applications or other forms you complete.
Information received from third party vendors and/or affiliates such as credit bureaus,

NOTE: Non public personal information does not include that which is available from government records, widely distributed media, or government-mandated disclosures.

HOW WE USE INFORMATION

The Companies will use your information to respond to you regarding the reason you contacted us. We will use the information that we collect to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. The information may be used within our company for a number of authorized purposes such as servicing your account.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you tell us not to, we may contact you via email, text or phone in the future to tell you about new products or services, or changes to this privacy policy.

CONTROL AND ACCESS

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

To see what data we have about you, if any;
To change or correct any data we have about you;
Have us delete any data we have about you;
To express any concern you have about our use of your data.

SECURITY – HOW WE PROTECT INFORMATION

The Companies takes precautions to protect your information. While we use encryption to protect sensitive information transmitted online, we also protect your information off-line. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

We maintain physical, electronic and procedural safeguards to limit access to customer information to only those employees who need the information to perform their specific appraisers or employers responsibilities. Affiliates and vendors who provide services to the Companies and who may be granted access to your information for the purposes of our business transaction with you sign a privacy agreement regarding the safeguard of customer information.

We train our employees on how to protect customer information and incorporate policies that prohibit the unauthorized disclosure or use of that information. The computers and servers on which we store personally identifiable information are kept in a secure, protected environment.

WEBSITE PRIVACY

Visitors to the Company’s website remain anonymous unless you apply online or otherwise choose to disclose your identity to us. Although we do not collect personal information that identifies people who simply visit our site unless volunteered to us, we may collect certain information about our visitors, such as:

Date and time our site was accessed
IP address
Web browser used
City, state and country

We use this information to create summary statistics and to determine the level of interest in information available on our site. Our website may also provide links to other companies. In such cases, please be aware that when you choose to use a link to visit another site, you are then subject to the security and privacy policy of that site. We encourage you to review their privacy policies before you provide them with any personal information.

This website may contain links to other sites. Please be aware that we are not responsible for the content and privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

DISCLOSURES PERMITTED BY LAW

We do not disclose any customer information to affiliated or non-affiliated third parties except as permitted by law. The primary laws that govern this issue are the Gramm-Leach- Bliley Act of 1999; Regulation P, “Privacy of Consumer Financial Information” and The Fair Credit Reporting Act.

CHANGES TO INFORMATION

We reserve the right to amend this policy at any time without notice. When required by law, we will send you a notice of the change via the email address that you supplied to the Companies.

If you feel that we are not abiding by this privacy policy you should contact us immediately via the contact form listed on the Contact Us web page or call 1-888-506-0353 if you have any additional questions.

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